It has been written of President Lincoln that he often vented displeasure by writing lengthy letters detailing his heartfelt emotions. However, unlike most he never mailed the majority of these rantings. Upon his death, a stack of letters marked "unsigned and unmailed" were found in his desk drawer.
In today's world, I have discovered that applying President Lincoln's approach to e-mail has prevented me recently from sending harsh and scathing e-mails.
In addition to walking away from my PC, I need to walk away from my desk and visit others and talk face-to-face with them. Plus, I need to avoid the "Great and Powerful Wizard of Oz" syndrome of launching diatribes and frustrations behind the safety curtain of my computer lest others begin to ignore "the man behind the" PC "curtain".
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